Mechanic (Pedal bikes, E-bikes and E-scooters)

About the Role

We are looking for a Mechanic (Senior and Junior) to help service and maintain our e-scooters, pedal bikes and e-bikes. This role is ideal for mechanically-inclined operations professionals that want to broaden and build their career experiences .

What You'll Do

• Be responsible for the maintenance of e-scooters, pedal bikes and e-bikes
• Perform a broad spectrum of repairs from bolt tightening to the most complicated electronic part replacement
• Follow processes. Comply with, improve upon, and enforce processes
• Follow established safety procedures and techniques to perform job duties and make sure Ridepanda customers are on the safest vehicles
• Problem solve. Will need to spot issues and find creative ways to overcome obstacles that come your way.
• Customer service experience to professionally guide customers to the right vehicle, explain how operate a vehicle and onboard new customers onto Ridepanda's platforms.
• Valid drivers license and ability to operate cargo vans and / or box trucks.

About You

• 2+ years of experience as a mechanic in the bike retail industry
• Good communicator capable of motivating a team, plus communicating and documenting issues clearly
• Motivated, energetic individual who isn’t afraid to roll up their sleeves
• Strong attention to detail, and able to follow strict maintenance procedures
• Comfortable learning and adapting to new concepts and using new tools